Up to
of workplace learning happens on the job.
Make the most of it.
We are
We’re a workplace performance company bringing the best job support resources to your staff where they need them, when they need them.
Whether you need to quickly onboard new staff, enable learning in the flow of work, or reimagine the performance landscape entirely, we provide insightful, actionable solutions that transform performance challenges into effective, measurable, outcomes.
Ultimate solutions
How We Work
Workplace performance starts with a solid foundation. We collaborate with your line of business experts to understand current realities in production or service performance, and recommend improvement measures. We’ll help you to design and build a relevant, achievable solution based on your business priorities.
Analyze
We start by analyzing the workflow to fully understand the territory of a job and the tasks it entails. We examine the interface between all stakeholders, performers, and frontline managers. All line of business owners are acknowledged and supported to ensure performance expectations are aligned with business goals.
Optimize
Next, we look for quick wins — opportunities to optimize work processes to reduce common errors and the time it takes to do each task.
Support
Then we roll up our sleeves and look for the most effective way to help workers accomplish their tasks accurately and consistently over time. We identify obstacles, skill deficiencies, knowledge gaps, or insufficient support resources and create a solution that’s unique to your business and workforce.
Let Us Help You
Our Solutions
By focusing on performance and process first, we’re able to pinpoint specific solutions to match a given context. We understand when formal training is appropriate and when it’s not. Training is often part of improving performance but it may not be the total solution.
Onboarding Programs
Delivery Solutions
Manager Performance Guides
Readiness Checklists
Instructor-led Training
eLearning Modules
Reap the Rewards
The Benefits
Day-one performance
With unprecedented levels of staff turnover, organizations face huge challenges onboarding new staff. Our solutions – linked to key performance indicators – enble your performers to “learn while doing,” adapt quickly, and independently solve unexpected problems in the workflow.
Real-time access
Information is not useful if it’s buried in training materials or tucked away in the mind of a subject matter expert. Our methodology “makes the invisible visible” by surfacing relevant information for the benefit of performers on the job – and your organization’s bottom line.
Ongoing value
Each time a staff member leaves your organization valuable institutional knowledge is lost forever. Our solutions not only support your operations today, but bring value to business reorganizations, M&A, and team integration efforts tomorrow.
Looking for more?
We offer:
- Performance improvement presentations to guide stakeholders
- Instructional design and development workshops to prepare your staff for the work ahead
- Certification programs that take your workforce to the next level
