90%
= the amount of learning that takes place on the job.
Are you maximizing the performance of your workers?
Zero in
Get the results you need with the performance you expect.
We’re Gallant Consulting, a company rooted in 20 years of hands-on experience bringing learning and performance support to life.
Mindset
We recognize that roughly 90% of learning how to do a job is learned by doing it along with relevant workplace support. This is not the typical view in many training departments nor the learning and development industry at large. We focus on performance first.
We partner with the business to determine performance needs for efficient operations. We take a systematic view of performers and their work processes, and then we design and deliver support solutions that drive productivity and performance.
We apply our systems thinking to ensure key touchpoints are addressed. Everything we do is directly related to business goals.
Get savvy
Whether you’re onboarding new hires or developing your leaders, everything starts with a solid foundation. We believe in getting it right from the ground up. Get savvy with us. Build the bottom so your people can achieve top performance.
How we work
We start by analyzing the workflow to understand the territory of a job and the tasks it entails. We examine the interface between all stakeholders, performers, frontline managers. All line of business owners are acknowledged and supported to ensure performance expectations are aligned with business goals.
Next we look for quick wins — opportunities to optimize work processes to reduce common errors and the time it takes to do each task.
Then we roll up our sleeves and look for the most effective way to support workers performing the job tasks. We identify obstacles, skill deficiencies, knowledge gaps, or insufficient support resources and propose a solution that’s unique to your business and workforce.
Solutions
By focusing on performance and process first, we’re able to pinpoint specific learning needs to match a given context. We understand when formal training is appropriate and when it’s not. Training is often part of improving performance but it may not be the total solution.
Components of a workplace performance solution may include:
- Instructor-led training
- eLearning modules
- Readiness checklists
- Manager performance guides
- Onboarding programs
- Technical and delivery solutions
Benefits
- Improved worker productivity that can be linked to key performance indicators
- Improved learning outcomes and retention – learning takes place in context so the connection between learning and doing the job is direct versus learning which is more distant
- Job-oriented performance solutions are highly targeted and can be more cost effective and easier to maintain than pure training programs
What else does Gallant Consulting do?
- Performance improvment presentations
- Instructional design and development workshops to prepare your staff for the work ahead
- Certification programs to motivate staff and take your organization to the next level
- Competition/award applications and submissions – get the recognition your team deserves
